free up to 10 guests36

Common questions.

Answers for guests, for organisers and about the photos. If your question is not here, write to ahoj@momentovka.cz.

For guests.

Do I have to install an app?

No. You scan the QR code on the card and the camera opens in the browser. If you have the app, you can open the event in it too.

Do I have to register?

No. The name on the ticket is optional and you fill in nothing else.

How many shots do I have?

36, on a free event 5. The counter shows how many you have left.

Why can I not see the photos right away?

Because it is a disposable camera. The photos develop for everyone at once; the default time is 9:00 the morning after the event.

Can a shot be deleted or retaken?

Not during the event, same as on a disposable. After developing you can delete your own photos.

Does it work on iPhone and Android?

Yes, on any phone with a camera and a browser.

For organisers.

How do I create an event?

In the app or on the web in 4 steps: the type of event, a name and time, developing and the number of guests.

How do guests join?

They scan the QR card on the table or open the link you send them.

Will I see the photos before the guests?

No. During the event you see only guest and shot counts. The photos develop for everyone at once.

Can I move the developing time?

Yes, when creating the event and in its settings. You can also end the event earlier.

How does the venue wall work?

After a shot the guest taps Send to the wall too, you approve the shot and it runs on a TV or projector. Paid events only.

Photos and privacy.

Who can see the album?

The organiser and everyone who joined the event. The album is not public and search engines do not find it.

How long do the photos stay?

On a free event 14 days, on a paid one 90 days from developing. After that we delete them, originals included, unless the organiser keeps them.

Do you use face recognition?

No. We use no biometrics and we sell photos to no one.

I am in a photo and do not want to be.

Open the photo in the album and choose I am in this photo and do not want it here. The organiser gets the request, or write to us at ahoj@momentovka.cz.

Payments.

What does it cost?

Free up to 10 guests, Event S 199 CZK, M 399 CZK, L 899 CZK. You pay once per event.

How can I pay?

By card, Apple Pay or Google Pay at momentovka.cz. Nothing is bought in the app.

Do you issue an invoice?

Yes. We are not VAT registered, the price is final.

What if more guests come?

The event does not stop. You upgrade the plan for the price difference.

Create your first event. Free, up to 10 guests.

In the browser, right now. The card downloads within a minute.

The iPhone and Android apps are on their way.

Leave an e-mail and we write once, when they are in the stores.

One message when the apps are in the stores. Then nothing. One-click unsubscribe, privacy policy here.

36

shots per guest